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Google. The mother of all search engines

Search engine market share 2012

Well, when I say the mother, the other search engines are dwarfed in comparison. The leading data gathering services all seem to vary by a few percentage points on the companies’ market share, but the end result is unanimous.

In the infographic Google looks a bit like a Pac-Man about to eat up the competition – and they could do based on their performance over the past few years.

With over 100 mergers and acquisitions under its belt, and an annual net income in excess of $10 billion, it’s hard to see how anyone else is going to have the resources to compete.

Google and SEO

In one way, it makes thing easier just having one search engine to concentrate on, but it can be a double edged sword.

Not that many years ago, the market was split quite evenly between several players. If one changed its algorithm, the impact on your site traffic would be lessened by the others. These days, when Google changes its mind about how to rate sites, the results can be dramatic (as recently happened with its Penguin update).

Google’s power on your business

I hate analogies, but “having all your eggs in one basket” fits in this case. And so if your web design / SEO company has taken on aggressive and slightly dodgy approach, you could be riding high one month, and then disappear completely. All it takes is one change to their algorithm.

The answer is balance and consistency across all your search engine optimization strategies.

Hard work, developing good content and interactivity through developing links and social networks will always win – because Google Search’s prime directive will always be against spammers who go for the quick and easy fix.

Posted: December 13, 2012 | No Comments »

Logo design for Nashville realtor

It’s amazing where your work ends up. 12 years ago it would be inconceivable that I would work from home with a major realtor based in Nashville, USA (part of the REMAX/ELITE group).

Today, we have a few chats over the internet, exchange a couple of emails and I produce a logo.

The next thing it’s plastered all over Tennessee, including their battle bus.

Ashton logo

Nashville Realtor

It is indeed a very small world.

The idea for the logo design came from the initial letter of the client tying in with the letter A, and the A frame design that is the fundamental structure of just about all roofs. Simple, rememberable, recognizable and legible,

Posted: November 11, 2012 | No Comments »

Screencasting for business and SEO

Screencasting is a great way to give people information about your business or service and can have many benefits for search engine optimization.

This is a screencast I put together explaining the web design term “above the fold.” It was put together in an afternoon, along with a few stock shots from istockphoto, a decent mic, a bit of screen recording software and Photoshop.

Now you could use this technology internally, showing staff how to use software or operating procedures. For an external audience it could be a product demonstration, slideshow or a presentation.

Screencasts also have numerous advantages for SEO, attracting more visitors to your site because of its unique content, keeping them on a page longer (video is more captivating than reading), and it opens itself out to link building or external references for traffic, such as You Tube.

Click here if you want to know more about “above the fold web design.”

Posted: November 10, 2012 | No Comments »

Getting into ladies dressing gowns SEO

I’ve been given an SEO brief by a UK online retailer with a wide range of ladies dressing gowns, pyjamas and nightshirts.

Although their e-commerce website had been online for two years, sales had been virtually non existent.

Their nightwear range had been selling successfully on Amazon and eBay shops, so we know that the product and the pricing are not in question.

So it all boils down to search engine optimization, if the product got in front of potential shoppers, it will sell.

Ladies dressing gown in red

What are women looking for in the nightwear department?

Before you can asses the website for its performance, you need to know what your customers are looking for – which boils down to research.

Obviously my client would love to be number one for “dressing gowns” or “nightshirts,” however you have to be pragmatic about these things, getting a balance between which search phases are achievable and give a return for the budget. It would take a team of people many months and tens of thousands of pounds to compete with the likes of Debenhams or Marks & Spencer, the current reigning champion.

For example, one thing that has already been flagged up a glaring error is that “womens dressing gowns” gets 700 searches per month, whereas the site should have targeted “ladies dressing gowns” which gets 1,600 searches per month and only has slightly more competition. All this data is available on subscription from service providers such as WordTracker and SEO Moz.

With the chosen key search phrases targeted it’s time to get down to the nitty gritty of search engine optimization: this will entail re-writing all the content and meta data of the website, re-organizing the page hierarchy and link structure, then engaging a link building programme.

I’ll keep you posted.

Posted: June 6, 2012 | 1 Comment »

SEO – Cowboys and Indians

When it comes to SEO, everyone seems to be an “expert” or “guru”. Which is odd – you don’t get “expert” web designers or copywriters.

SEO is shrouded in mystery and often conflicting theories – and because so few clients have a thorough understanding of how the web works, they are left wide open for abuse.

One simple way to see if your SEO Expert’s actions match their words is to see how they perform on Google themselves. Then go to their portfolio and see how their client’s sites are doing.

I am in the top 5 for all my main targets “web design leeds” etc. and for countless other search phrases.

I get pretty good results for all my clients just through common sense and building the sites right. There is no great secret to it: research the search phrases that you are going to target, and then build the structure and create the content to target them.

I think it’s common sense. My clients like this common sense approach because it generates leads and sales. If you want anything more than common sense, then you’ll have to consult an “expert.”

Posted: May 20, 2012 | No Comments »

Screencast ident

I am getting into screencasting, it’s a great way of showing clients how to do stuff.

The thing is, screencasts need an intro which branded, something to set the video up.

Here’s quick introduction I created with no more fancier software than ScreenFlow, an image from istockphoto and a bit of music from sounddogs.com

Posted: April 17, 2012 | No Comments »

At last, cost effective video for websites

OK, so after 20 plus years in the advertising game, you get to know a bit about video and I’ve written and art directed national TV commercials with production budgets of over 200K.

But there is a new opportunity for small businesses to bring their content and sales message to their audience, via the web. And it doesn’t have to be expensive.

Technology has moved on: broadband is widely available, everyone has a video camera, but the knowledge and experience of what works in video hasn’t changed.

This is one, of a series of videos I produced on location for the Leeds Chamber of Commerce, with little more than an entry level pro camera and a budget lighting kit.

It’s a set-up that’s ideal for the web.

Obviously, it could have looked more professional if we had shot in a studio, with a full film crew, hair and makeup artists etc. – and I can produce this if you like – but this is not a financially realistic option for most SMEs.

What I can offer is a semi-pro finish, allowing small businesses to get their sales message / testimonials / product demonstrations across, to a quality that will convert interested visitors into qualified business leads.

Posted: February 16, 2012 | No Comments »

Steve Jobs

Steve Jobs

“Death is very likely the single best invention of life. It is life’s change agent. It clears out the old to make way for the new.”

Steve Jobs

Posted: October 5, 2011 | No Comments »

9/11

Stunning, intelligent and beautifully crafted design for the 9 /11 atrocity carried out on the World Trade Center in New York 10 years ago today.

Created by Brian Nieman and adopted by the Library of Congress for their 9/11/01 exhibition.

9/11 poster design

Posted: September 11, 2011 | No Comments »

Will email kill off Royal Mail?

If you ran a company that was losing its market share to a rival technology that was faster and essentially free, would you:

a) Reduce costs where possible, improve services, and advertise your unique selling proposition – so that you were a viable and credible alternative?

b) Dramatically increase costs and delivery times – while at the same time making your service more complicated and difficult to use?

Well, Royal Mail has gone for the second option.

The price of a 1st class stamp went up in May to a record 60p – I didn’t even notice, as the only smart thing they have done is to take the price off the stamp, and label it 1st instead.

Royal Mail explains

“No-one likes to pay more and we regret having had to take these tough decisions on pricing. After these increases, we will continue providing value for money as our prices will still be among the lowest in Europe.”

“We are investing heavily to modernise our operations, which is all about providing our customers with the services they need in today’s open, highly competitive postal marketplace.”

Moya Greene, Royal Mail

I have a few issues with this statement.

Firstly, I really can’t see how paying 60p to maybe get a small letter delivered at some time the next day in the UK, is value for money.

Secondly, “lowest in prices in Europe?” In Germany, it’s 39p to send a letter – without all the Royal Mail’s complicated size restrictions.

And thirdly “a highly competitive marketplace?” – they have a virtual monopoly on letters for non-business users. I have no idea how I would post a letter with anyone else, do you?

Weights and measures – more expensive and complicated

Before, your postal charge went by weight – this was simple and easy to understand.

So to make it more difficult to use their service, they also added limits on the dimensions too. Now your package can be no longer than 240mm, wider than 165mm or thicker than 5mm.

Confused? Not sure if your package will make it? Then you have to go to the Post Office, stand in a queue for 15 minutes to find out.

Royal Mail stamp prices 2000 – 2012

Year 1st Class 2nd Class
2000 27p 19p
2003 28p 20p
2004 28p 21p
2005 30p 21p
2006 32p 23p
2007 34p 24p
2008 36p 27p
2009 39p 30p
2010 41p 32p
2011 46p 36p
2012 60p 50p

To put the folly of Royal Mail’s decisions into context, you have to consider that they made this move at a time when over 60% of the UK has internet access at home, the recent proliferation of smart phones, laptops and free wi-fi access.

Increased bandwidth and broadband speeds also allows users to send huge movie or picture files to their friends, instantly and conveniently. And although it is not legally binding as yet (compared to post or fax), businesses are routinely using email for invoicing, receipts and contracts.

Then there’s the all pervasive social networking sites, which seem to be the communication medium of choice for the generation that’s growing up. What are they going to be like when they are the business managers of the future?

Royal Mail pretty much has a unique product, and a monopoly for standard post. But cost is a key factor in anyone’s decision making process and I don’t think they are just pricing themselves out of the market, but out of existence.

Posted: July 29, 2011 | No Comments »

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| Legals | 07/12/2012